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  • Posted: Jan 3, 2025
    Deadline: Not specified
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  • Truworths is a market-leading fashion apparel retailer in South Africa offering internationally inspired clothing and footwear for ladies, men, teenagers and kids across a diversified portfolio of its own exclusive brands.

     

    Call Centre Operator

    Key Responsibilities    

    • Operate customer related information systems to the required standard maintaining accurate and secure records
    • Preparation for Inbound and Outbound Calls.
    • Quality of Call Opening.
    • Quality of Call Ending.
    • Quality of Credit Line Affordability Calculations.
    • Administration – demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarizes comments in the memo field.

    Qualifications and Experience

    • Matric or equivalent qualification

    Competencies  

    • Technical:
    • Essential Competencies:
    • Computer literate (Excel, Word).

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Truworths on truworths.erecruit.co to apply

    Build your CV for free. Download in different templates.

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