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  • Posted: Jan 3, 2025
    Deadline: Not specified
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  • Truworths is a market-leading fashion apparel retailer in South Africa offering internationally inspired clothing and footwear for ladies, men, teenagers and kids across a diversified portfolio of its own exclusive brands.
    Read more about this company

     

    Call Centre Operator

    Key Responsibilities    

    • Operate customer related information systems to the required standard maintaining accurate and secure records
    • Preparation for Inbound and Outbound Calls.
    • Quality of Call Opening.
    • Quality of Call Ending.
    • Quality of Credit Line Affordability Calculations.
    • Administration – demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarizes comments in the memo field.

    Qualifications and Experience

    • Matric or equivalent qualification

    Competencies  

    • Technical:
    • Essential Competencies:
    • Computer literate (Excel, Word).

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Truworths on truworths.erecruit.co to apply

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