Call Centre Team Leader at Clear Leaf

Job Description

• Create an inspiring team environment with an open communication culture

• Achieve sales targets 

• Set clear team goals

• Delegate day-to-day operations

• Monitor team performance and report on metrics

• Motivate team members 

• Discover training needs and provide coaching 

• Listen to team members' feedback and resolve any issues or conflicts 

• Recognise high performance and reward accomplishments

• Encourgae creativity and risk-taking

• Suggest and organize team building activities 

Qualifications

• Grade 12 

• RE5 Certificate

• Proven track record

• Minimum 3 years in a sales supervisory position

• Must be computer literate