Centre Manager (Newtown Junction) at Atterbury Property

The high-level responsibility of the Centre Manager is team leadership, marketing, renewals and optimizing of tenant mixes, maximize net returns, risk control and maintenance, building management and administration and budgeting and financial management. Position is based at the shopping centre.

Position purpose / general responsibilities

• Performance management, training, team building and development of staff
• Oversee Development, implementation, and the upkeep the corporate mall identity – ensure adherences
• to corporate brand guidelines
• Overseeing and implementation of marketing strategy
• Responsible for community public relations
• Tenant management and query resolution
• Market research and liaison with key stakeholders
• Develop and maintain a long-term beneficial relationship with all existing tenants, associations and
• Retail Groups to ensure continued and future business
• Develop and implement a structured business plan for the mall covering all key components of mall operation
• Monitor and report tenant sales performance, market competitor activities and provide relevant reports
• and information to management
• Oversee and assist with development of sales and leasing plans in conjunction with the leasing team to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan
• Negotiation of leases both new and renewals across all categories including: anchors, line units, F&B and leisure
• Ensure proper tenant mix in line with business strategy and market demand and to achieve desired footfall
• Ensure accurate and on time tenant billings and recoveries and perform regular lease audits.
• Follow up on the collections
• Ensure that management implements day-today risk control within the center /portfolio
• Implement controls and programs for overall adherence to relevant legislation, including Occupational Health & Safety Act
• Develop, implement, and maintain approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences
• Oversee preparation of plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution
• Oversee and manage the property maintenance together with the technical team
• Energy Management (including meter readings) & Municipal Accounts (including electrical recoveries)
• Monthly input on expense control and cash flow requirements into revised budgets/RFC
• Prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
• Compile and ensure the timeous submission of the monthly management report packs to the asset manager

Experience / Knowledge / Requirements

• Minimum of Grade 12 with Accounting as subject or equivalent qualification/training
• Minimum of 5 years’ experience in the Property Management environment
• Computer literacy (Proficient in MS Office, MDA and Outlook)
• Excellent Communication skills
• Energetic, Enthusiastic and Dynamic Individual
• Eagerness to learn and grow
• Ability to Multi-task and work in a methodical manner
• Interpersonal and Problem-Solving skills
• Tolerance for stress
• Customer and Quality Focused
• A drive to create structure and attend diligently to routine tasks