Change Management Risk Representative (Everyday Banking) at Absa Group Limited (Absa)

Job Description

KEY RESPONSIBILITIES:

The high level duties of the role:

• Act as a conduit between the business and risk, 2LOD, audit and compliance teams to deliver the best possible product that meet customer, colleague and business needs

• Proactively investigate, identify and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs.

• Participate in various initiatives to support customer experience objectives, assessment of processes with a view to identify opportunities for automation as a stakeholder and act as subject matter expert to support continuous process improvement efforts

• Responsible from conceptualization to the implementation of projects and initiatives in conjunction with the EB Change Management Teams, from a risk perspective

• Responsible for efficient delivery of change programmes in line with Absa’s change management governance guidelines

• Play a role in supporting the business optimisation area as part of the team

• Responsible for stakeholder engagements in the Sales and Service Enablement, EB Change Management, 1LOD and 2 LOD teams.

• Risk posturing, attendance of relevant risk forums, reporting

MINIMUM REQUIREMENTS:

• Relevant degree /  or currently working towards these requirements

• At least 3-5 years banking ⁄ technology/ financial services environment experience

• At least 3 years risk, reporting, governance and control experience

• Project management training ⁄ qualification relevant technology qualification

WHAT’S ON OFFER:

• Great Team environment

• Autonomy to produce excellent results and delight colleagues and customers.

• Opportunity to influence and interact with senior management across various estates

• Work in a multi –disciplinary environment

• Opportunity to discover and learn

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised