Chief Director: Operations Management at Department of Public Service and Administration

REQUIREMENTS :

• A minimum qualification at NQF level 7 in Public Management/ Administration/Public Management/Business Administration/Management Services/ Industrial and Organisational Psychology/ Industrial Psychology/ Operations/ Production Management. Minimum of 5 years at a senior management level. Minimum of 10 years’ appropriate experience in Operations Management environment.

DUTIES :

• Manage and ensure the development and implementation of policies, norms and standards, processes systems for Operations Strategy and Design. Monitor and report on compliance by national and provincial departments with the Operations Strategy and Design building blocks. Conduct evaluation and impact studies as required. Manage and ensure the development and implementation of policies, norms and standards, processes systems for Service Delivery Mechanisms.
• Manage and ensure the development and implementation of policies, norms and standards, processes systems for Productivity and Capability Measurements. Manage and ensure the development and implementation of policies, norms and standards, processes systems on Institutional Assessments. Provide information, advice and support to the MPSA, Cabinet, Portfolio Committee and internal and external stakeholders. Manage all the operations, systems and processes of the Chief Directorate.