Chief Specialist: Communications and Stakeholder Management at City of Johannesburg

Minimum Requirements:

• Grade 12;
• Bachelor’s Degree in Customer Relations/Marketing/Public Relations/Communications/ Journalism or related field (NQF level 7); and
• 5 - 7 years’ relevant experience at senior practitioner level.

Primary Function:

• Lead and manage communications and stakeholder engagement and liaison, including the provision of high-quality and responsive information for all stakeholders. Develop approaches to engagements, collaboration and innovation that create improved value for the City/Region and its stakeholders.

Key Performance Areas:

• Render an efficient and effective stakeholder engagement management and liaison service in the designated office.
• Perform specific tasks/activities associated with the provision of internal communications services.
• Perform specific tasks/activities associated with the provision of external communications services.
• Provide marketing support.
• Perform specific tasks and activities associated with the provision of effective and efficient stakeholder management and liaison.
• Conduct planning and development activities.
• Optimise processes for efficiency.
• Management of assets entrusted to specialist areas.
• Conduct governance and risk activities.
• Monitor and report on work/projects achieved.

Leading Competencies:

• Ability to function under stress.
• Collaborative/Teamwork & Accountability.
• Advice and guidance.
• Information gathering.
• Change management.
• Problem-solving.
• Resource management and networking skills.
• Time management.
• High level of confidentiality and organisational skills.

Core Competencies:

• Teamwork.
• High-level confidentiality.
• Value and Integrity.
• Attention to detail and quality-focused.
• Knowledge of local government policies, protocols, and procedures.
• Batho Pele Principles.