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  • Posted: Sep 4, 2023
    Deadline: Sep 5, 2023
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  • The City of Johannesburg Metropolitan Municipality is located in the Gauteng Province. Johannesburg is the most advanced commercial city in Africa and the engine room of the South African and regional economy. It is a city with a unique, African character, world-class infrastructure in the fields of telecommunications, transportation, water and power, and...

     

    Chief Specialist: Communications and Stakeholder Management

    Minimum Requirements:

    • Grade 12;
    • Bachelor’s Degree in Customer Relations/Marketing/Public Relations/Communications/ Journalism or related field (NQF level 7); and
    • 5 - 7 years’ relevant experience at senior practitioner level.

    Primary Function:

    • Lead and manage communications and stakeholder engagement and liaison, including the provision of high-quality and responsive information for all stakeholders. Develop approaches to engagements, collaboration and innovation that create improved value for the City/Region and its stakeholders.

    Key Performance Areas:

    • Render an efficient and effective stakeholder engagement management and liaison service in the designated office.
    • Perform specific tasks/activities associated with the provision of internal communications services.
    • Perform specific tasks/activities associated with the provision of external communications services.
    • Provide marketing support.
    • Perform specific tasks and activities associated with the provision of effective and efficient stakeholder management and liaison.
    • Conduct planning and development activities.
    • Optimise processes for efficiency.
    • Management of assets entrusted to specialist areas.
    • Conduct governance and risk activities.
    • Monitor and report on work/projects achieved.

    Leading Competencies:

    • Ability to function under stress.
    • Collaborative/Teamwork & Accountability.
    • Advice and guidance.
    • Information gathering.
    • Change management.
    • Problem-solving.
    • Resource management and networking skills.
    • Time management.
    • High level of confidentiality and organisational skills.

    Core Competencies:

    • Teamwork.
    • High-level confidentiality.
    • Value and Integrity.
    • Attention to detail and quality-focused.
    • Knowledge of local government policies, protocols, and procedures.
    • Batho Pele Principles. 

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    Director: Executive Support

    Minimum Requirements:

    • Matric/ Grade 12 plus Bachelor’s degree in Business Administration, Public Administration, Business Administration or unless the incumbent can demonstrate through experience the ability to do the job.
    • 10 years of managerial/leadership experience required;
    • Proven track record of providing strategic support to an executive at a similar level.
    • Experience in supervising multiple, diverse service functions simultaneously with a strong supervisory and team leadership skills.

    Primary Function:

    • To direct and lead the effective functioning of the support function to the Member of the Mayoral Committee (MMC) by providing high-level strategic (and political) advice and counsel to the MMC by coordinating the implementation of the executive policy, developing, and managing the implementation of communications strategy (action plans) and managing key personnel in order to ensure the advancement of the MMC’s political programmes and strategy.

    Key Performance Areas:

    • To manage and provide strategic (political) policy support and advice to the MMC.
    • To enable and manage the implementation of the Executive Mayor’s Communication Strategy i.r.o the MMC’s functions. Directs and controls the outcomes associated with utilization, productivity, and performance of personnel within the MMC support function.
    • Plan, monitor, and control the function’s annual operating and capital budget of spending with the Municipal requirements and/or Municipal Financial Management Act (MFMA).
    • Manage, direct, and drive processes and policy that support the effective and efficient
    • operation of key functional areas in the support function of the MMC.
    • Manage and lead the work of staff in the Office of the MMC in their execution of the government blueprint, as determined by the MMC.
    • Direct and manage the execution of projects and assignments as determined by the MMC.\Leading Competencies:
    • Ability to work with various levels of personnel in a fast-paced environment.
    • Experience compiling and managing budgets.
    • Excellent verbal and written communication skills.

    Core Competencies:

    • Knowledge of Government Legislation, policies, and procedures applicable to South Africa.
    • Demonstrate ability to strategically, manage and administrative support services within a multidisciplinary environment, including demonstrated ability to provide professional supervision and development.
    • Excellent interpersonal, liaison, and communication skills, including the capacity and ability to negotiate or communicate on behalf of the MMC with senior internal and external stakeholders.
    • Excellent written communication skills, including the ability to prepare documents and briefing notes for the MMC and on complex and sensitive issues. 

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    Deputy Director: Workforce Planning and Research

    Minimum Requirements:

    • Grade 12 plus a Degree in Human Resource Management / Organisational Development/ management Services / Industrial Engineering / Operations Management at an NQF level 7 with extensive experience in HR Information and Staff establishment;
    • Minimum Code 8 driver’s licence;
    • 6 - 8 years’ relevant exposure and experience in the Workforce Planning Data Analytics discipline specializing in HR Information and Research.

    Primary Function:

    • Lead and manage the provision of strategic, tactical and operational Workforce Planning and Research and other Organisational Development interventions aimed at enabling departments and municipal entities to become more effective and efficient in delivering on their core mandate.

    Key Performance Areas:

    • Facilitate and coordinate development, implementation and maintenance of HR plan and HR Implementation Reports;
    • Facilitate the development of effective and efficient Section organsiational structures and optimal utilization of the Section resources for the accomplishment of Directorate’s objectives;
    • Lead the recruitment, selection and placement process for sourcing of suitably qualified staff for the Section;
    • Provide sound leadership to the Section;
    • Lead and manage the implementation of Workforce Planning at Cluster and Department level;
    • Lead and manage the delivery of Organisational Design Programmes within the Cluster/Department/ME;
    • Direct Human Resource Planning;
    • Ensure effective control of Financial Resources of the Directorate;
    • Ensure effective control of the Section’s Human Resources;
    • Ensure effective implementation of OD Programmes and Projects;
    • Manage specific administrative and reporting requirements associated with the Section and individual performance.

    Leading Competencies:

    • People management and supervisory skills;
    • Computer literacy (MS Office Packages, including Word, especially Excel, PowerPoint);
    • Excellent written and oral communication skills in English and must be able to communicate and coordinate effectively with other stakeholders;
    • Attention to detail and high levels of accuracy and excellent planning, organising, integration, coordinating and time management skills.

    Core Competencies:

    • Knowledge of Policy development and implementation;
    • Sound research and analytical ability;
    • Knowledge of Local/Public Sector Government environment;
    • In-depth knowledge, exposure and professional practice in Workforce Planning, Research and Statistical Analysis;
    • Knowledge of City Strategy (IDP), prescribed methodologies, legislative, policy and regulatory frameworks;
    • In-depth understanding of strategy and policies in relation to organizational effectiveness
    • and resource planning and how they can be practically applied;
    • Knowledge of other business process feeding into and those dependent on the OD processes;
    • Understanding of various systems used within the City such as SAP, data management systems, electronic document management systems, Outlook, etc.;
    • Knowledge of principles and practices of municipal organization, administration, and personnel management;
    • Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
    • Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism;
    • Impact and Influence according to City’s protocols, legislation, and standards

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    Strategic Coordination and Integration Senior Specialist: Sustainability Reporting and Information Management

    Minimum Requirements:

    • Relevant degree or equivalent qualification in the field of Environmental Management or Environmental Science or Sustainable Development at NQF level 7;
    • 5 – 7 years experience in the Environmental Management/Sustainability Reporting field;
    • Experience in the development of general environmental policies, strategies, and project proposals in consultancy, public or private sector environments (e.g. IEMP, SOER, EMS etc.);
    • Valid driver’s licence.

    Primary Function:

    • Manage and lead the development and implementation of policies, strategies, systems, and programs that promote integrated environmental planning and management within the city and department effectively and efficiently.

    Key Performance Areas:

    • Manage the Department’s environmental reporting;
    • Manage the stakeholder process on matters pertaining to policy and legislation;
    • Lead the implementation of environmental sustainability;
    • Raising awareness of the potential environmental impacts that could arise from the City’s activities;
    • Sustainability reporting;
    • Effective performance management and personnel development;
    • Give input into the preparation, monitoring, and controlling of the annual departmental budget.

    Leading Competencies:

    • Report writing skills;
    • Computer literacy (MS Office Packages, including Word, Excel, and PowerPoint);
    • Excellent written and oral communication skills in English and must be able to communicate and coordinate effectively with other stakeholders;
    • Analytical, data collection, and presentation skills;
    • Attention to detail and high levels of accuracy and excellent planning, organising,
    • coordinating, and time management skills.

    Core Competencies:

    • Knowledge and understanding of environmental issues and relevant legislation;
    • Understanding of National/Provincial/Local Government Policy, Legislation, and Protocols;
    • Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
    • Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism;
    • Impact and Influence according to the City’s protocols, legislation, and standards.

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    Cashier

    Appointment Requirements:

    • Grade 10/NQF level 2;
    • 6 months of relevant experience within the cash collection environment.

    Primary Function:

    • To process and accept of all cash, cheques and credit cards within Customer Services.

    Key Performance Areas:

    • Provide input into the development, review, and update of policies, standard operating procedures, and by-laws, pertaining to the Customer Service Centre and more especially the Billing to enable the achievement of the strategic objectives of the Customer Service Centre.

    Leading Competencies:

    • Teamwork.
    • Professionalism.
    • Confidentiality.
    • Attention to detail and Integrity.

    Core Competencies:

    • Customer Relation Management.
    • Communications Skills.
    • Protocols, Legislation, and standards.

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    Secretary

    Minimum Requirements:

    • Grade 12/NQF level 4 plus a Diploma (NQF level 5) in Secretarial;
    • 6 – 12 months relevant experience;
    • Language proficiency (reading and writing) in English;
    • Knowledge of Information management.

    Primary Function:

    • To ensure an effective and efficient secretarial service is rendered in the office of the Manager: Sports and Recreation, thereby enhancing service delivery in the Region.

    Key Performance Areas:

    • Provide an efficient telephone for the Regional office;
    • Maintain an efficient record-keeping and retrieval system;
    • Perform secretarial and administrative duties;
    • Communicate required information to management, staff, and the Public;
    • Keep recreation facility/activity programme updated;
    • Receive and Make functions/hall bookings;
    • Assist the Manager/Office with programme implementation.

    Leading Competencies:

    • Computer literacy (MS Office Packages, including Word, Excel, and PowerPoint);
    • Literacy and Numeracy;
    • Excellent written and oral communication skills in English and must be able to communicate and coordinate effectively with other stakeholders;
    • Attention to detail and high levels of accuracy and excellent planning, organising, coordinating, and time management skills.

    Core Competencies:

    • Decision making;
    • Attention to detail;
    • Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
    • Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism;
    • Impact and Influence according to City’s protocols, legislation, and standards.

    go to method of application »

    Deputy Director: Marketing & Communications

    Minimum Requirements:

    • Grade 12 plus a B Com Degree in Marketing or Communications at NQF level 7;
    • 7 – 9 years relevant experience in a marketing/communications environment of which 4 years in middle management;
    • Good computer-related experience;
    • Ability to manage the team efficiently and effectively;
    • Content development, creative designing, innovative and strategic thinking;
    • Ability to perform under pressure and meet deadlines.

    Primary Function:

    • Strategically plan, manage, and coordinate marketing and communication campaigns to promote Transport Department and Rea Vaya.
    • Key Performance Areas:
    • Marketing and Communication to inform citizenry on public transport of the City and create awareness on public transport safety, operations and fares;
    • Stakeholder relations to create excellence in stakeholder management and relations;
    • Media relations to create excellence in media management and relations;
    • Brand management to create brand awareness of transport and Rea Vaya corporate identity;
    • Social media communication to resolve customer complaints.

    Leading Competencies:

    • Ability to think innovatively and solution focused;
    • Computer literacy (MS Office Packages, including Word, Excel, PowerPoint);
    • Outstanding written and oral communication skills in English and must be able to communicate and coordinate effectively with other stakeholders;
    • Excellent organizational and leadership abilities;
    • Financial and management skills;
    • Attention to detail and high levels of accuracy and excellent planning, coordinating and time management skills.

    Core Competencies:

    • In-depth knowledge and understanding of media relations;
    • Management of media during crisis situations;
    • In-depth knowledge and application of MFMA and other national regulations;
    • Risk management and compliance;
    • Procurement and Supply Chain Management policy and process;
    • Budgeting and Contract Management;
    • Knowledge of organizational role of communication and marketing;
    • Branding management and marketing trends;
    • Stakeholder management;
    • Social Media communication;
    • Strategy development and implementation;
    • Research techniques and methodology;
    • Promotion of Access to Information Act;
    • Basic Conditions of Employment Act (BCEA);
    • Labour Relations Act (LRA)
    • Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
    • Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism;
    • Impact and Influence according to City’s protocols, legislation, and standards.

    Method of Application

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