Deputy Director: Marketing & Communications at City of Johannesburg

Minimum Requirements:

• Grade 12 plus a B Com Degree in Marketing or Communications at NQF level 7;
• 7 – 9 years relevant experience in a marketing/communications environment of which 4 years in middle management;
• Good computer-related experience;
• Ability to manage the team efficiently and effectively;
• Content development, creative designing, innovative and strategic thinking;
• Ability to perform under pressure and meet deadlines.

Primary Function:

• Strategically plan, manage, and coordinate marketing and communication campaigns to promote Transport Department and Rea Vaya.
• Key Performance Areas:
• Marketing and Communication to inform citizenry on public transport of the City and create awareness on public transport safety, operations and fares;
• Stakeholder relations to create excellence in stakeholder management and relations;
• Media relations to create excellence in media management and relations;
• Brand management to create brand awareness of transport and Rea Vaya corporate identity;
• Social media communication to resolve customer complaints.

Leading Competencies:

• Ability to think innovatively and solution focused;
• Computer literacy (MS Office Packages, including Word, Excel, PowerPoint);
• Outstanding written and oral communication skills in English and must be able to communicate and coordinate effectively with other stakeholders;
• Excellent organizational and leadership abilities;
• Financial and management skills;
• Attention to detail and high levels of accuracy and excellent planning, coordinating and time management skills.

Core Competencies:

• In-depth knowledge and understanding of media relations;
• Management of media during crisis situations;
• In-depth knowledge and application of MFMA and other national regulations;
• Risk management and compliance;
• Procurement and Supply Chain Management policy and process;
• Budgeting and Contract Management;
• Knowledge of organizational role of communication and marketing;
• Branding management and marketing trends;
• Stakeholder management;
• Social Media communication;
• Strategy development and implementation;
• Research techniques and methodology;
• Promotion of Access to Information Act;
• Basic Conditions of Employment Act (BCEA);
• Labour Relations Act (LRA)
• Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
• Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism;
• Impact and Influence according to City’s protocols, legislation, and standards.