Claims Administrator at Discovery Limited

Key Purpose

To deal with administration and queries relating to the claims process and to communicate further requirements on claim

Areas of responsibility may include but not limited to

• Telephonic and written correspondence with clients, including doctors, claimant, financial advisors, solicitors etc.

• Setting up of payment of benefit or medical report payments.

• Notification to Re-assurers regarding details of the claims.

• Administration of unemployment claims for waiver of premium.

• Administration and preparation of documentation for claims.

• Referral of claim for to management, forensics, chief medical officer for input.

• Capture and report on claims statistics.

Personal Attributes and Skills

• Delivering Results and Meeting Customer Expectations

• Coping with Pressure, Setbacks and Time Keeping

• Deciding and initiating action

• Working with People

• Following Instructions and Procedures

• Relating and Networking

• Problem Solving

• Presenting and Excellent Communication Skills

• Adapting and Responding to Change

• Achieving Personal Work Goal

Education and Experience

• Matric is essential

• 1year client services experience within the life insurance industry is essential.

• 2 years’ prior experience within a UK Insurance environment is advantageous.

• An intermediate understanding of long term Insurance in a UK environment 

• An intermediate understanding of Microsoft Office

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.