Claims and Underwriting Administrative Intern (12 Months Internship) at Swiss Re

About the Role

• This is a fantastic opportunity to gain hands-on experience within a high-performing Life & Health Claims and Underwriting environment. As an intern, you will play a meaningful role in supporting our experts, contributing to the smooth running of day-to-day operations while developing a solid foundation in reinsurance. You will be exposed to a wide variety of tasks that will sharpen your analytical, administrative, and interpersonal skills.

Key Responsibilities

• Accurate data capturing and case induction to ensure records are complete and compliant with internal standards
• Liaising with clients and internal stakeholders to ensure processes are followed and to deliver excellent, responsive client service
• Underwriting and claims case allocation, tracking, and reporting to support efficient workflow management across the team
• Maintaining set standards and targets, contributing to a culture of quality and accountability
• Life Guide and Claims Guide role allocation and password management, ensuring smooth system access for team members
• SharePoint updates and UCR administration duties
• Assisting with the preparation of presentations, client resource materials, and handouts that support client engagement and internal communications
• Seminar and event coordination, helping to plan and execute team and client-facing events
• Supporting ad-hoc duties as assigned, demonstrating flexibility and a proactive approach to team needs

About the Team

• The Claims and Underwriting team is a dedicated and collaborative group operating within the Life & Health (L&H) division. The team is responsible for managing and processing Life & Health claims and underwriting cases, ensuring that clients receive accurate, timely, and high-quality service.

About You

• We are looking for an enthusiastic and proactive individual who is eager to learn and grow within a fast-paced, professional environment. You bring a positive attitude, a strong sense of accountability, and the ability to work both independently and collaboratively. You are detail-oriented, adaptable, and able to manage multiple tasks with composure under pressure. Your curiosity and willingness to take initiative will help you thrive in this role and make a meaningful contribution from the start.

We are looking for candidates who meet these requirements:

• Bachelor's degree in Finance, Business Administration, or a related field
• Up to one year of working experience in a relevant field
• Ability to interpret, organise, and analyse data accurately, with a keen eye for detail and a structured approach to problem-solving
• Proficient in using Microsoft Office tools to produce professional documents, data tracking spreadsheets, and compelling presentations
• Strong written and verbal communication skills with the ability to engage confidently with diverse teams and clients
• A collaborative mindset with the ability to build positive working relationships across all levels of an organisation

These are additional nice to haves:

• Exposure to or interest in Life & Health insurance or reinsurance concepts
• Experience with event coordination or administrative support in a professional setting

This role is offered on the basis of an 12-month temporary contract, with an expected start date on 1st of September 2026. The gross monthly salary for this role is 9 000 ZAR full time.