Claims Assistant | Faerie Glen, Gauteng at PSG Konsult Ltd

Job description:

• The Claims Assistant is a 6 month Fixed term contract role, which will be responsible to provide administrative assistance and support regarding short-term insurance claims.

Responsibilities:

• Liaising with Clients with regards to Claim requirements
• Checking of Cover vs Claim and checking Merits accordingly
• Register and Manage Claims on Broker Admin platforms and Direct
• Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
• Building of strong relations with colleagues and ensuring adherence to all processes
• Record keeping on the CRM system

Minimum Requirements:

• Grade 12
• NQF 4 Short-term insurance certificate (150 Credits) – Advantageous
• 1 - 2 years claims experience in short term insurance
• Computer Literate (MS Outlook, Excel, Word)

Skill sets required:

• Communication skills
• Results and detail orientated
• High stress tolerance and resilience
• Passion for adding value to clients through superior service levels
• Willing to work overtime when required
• Strong IT and Product knowledge

Deadline:24th July,2026