Clerk (Admin) at TWK Agri

Job Summary

• This role provides administrative support within the Medical Aid department, focusing on claims processing, hospital authorisations, client queries, and data capturing.
• The position involves regular liaison with clients and brokers, maintenance of CRM records, and ensuring accurate, timely service delivery.

Responsibilities and Duties

• Administrative duties relating to insurance and medical schemes, including claims, queries and Hospital Authorisation
• Provide comprehensive administrative support to the Financial Services Division, including preparing documents, and processing correspondence
• Process and monitoring claims
• General client services and capturing of data
• Constant liaison with client/brokers and logging of communication
• Maintain the CRM database

Qualifications and Skills

• Matric / Grade 12
• 3 years’ work experience in an administrative position
• Experience in the Insurance industry (advantageous)
• Computer literate (proficiency in Excel, CMR software and Microsoft Office suite)
• Strong leadership skills
• Excellent interpersonal and communication skills
• Deadline driven, good organising and planning skills
• Hard working, conscientious and energetic

Closing Date 09 January 2026