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  • Posted: Nov 12, 2019
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

    Client Service Champion

    To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.

    Experience

    • At least 1 year’s client service experience within a retail/ financial/ banking environment

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal Or Preferred)

    • n/a

    Knowledge

    • Knowledge of Capitec Bank products and business processes (internal)

    Skills

    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Analytical Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    Competencies

    • Delivering Results and Meeting Customer Expectations
    • Adhering to Principles and Values
    • Persuading and Influencing
    • Presenting and Communicating Information
    • Following Instructions and Procedures
    • Relating and Networking
    • Achieving Personal Work Goals and Objectives
    • Adapting and Responding to Change
    • Analysing
    • Applying Expertise and Technology
    • Coping with Pressures and Setbacks
    • Creating and Innovating
    • Deciding and Initiating Action
    • Learning and Researching
    • Planning and Organising
    • Working with People

    Additional Information

    • Clear criminal and credit record
    • Must have access to transport (personal/public)
    • Flexible and mobile across regions is an advantage
    • Must meet the minimum requirements on psychometric assessments
    • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply
  • Send your application

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