Cloud Project Manager at Liquid Intelligent Technologies

Role Description

• Manage the assurance of Cloud project delivery through / by: - Ensuring effective communication at all stages of a project Maintaining a well document project delivery process with clear reporting requirements Complying with all additional delivery process and change management requirements for successful project delivery Provide yearly inputs for process reviews Produce reports to measure project delivery performance during and after completion of all projects Evaluating our delivery methods and implementing industry best practices adopted to ensure the highest level of customer satisfaction Oversee the deployment customer solutions based on best practices including migrations, cloud networking and new set-ups.
• Maintain accurate customer records, project documentation and technical documentation for each project. Conduct regular customer feedback surveys and report on improvements required for all Cloud services. Maintain a clear overview of all projects, their revenue and cost and performance to milestones, along with resource consumption. Maintain accurate third-party vendor documentation, including quotations, proposals, diagrams, certifications, and proof of execution. Monitor all vendor service delivery and define reporting, escalation and remediation processes. Maintain records for internal and external resources available for Cloud Project Delivery including internal staff, and external service providers.
• Cross functional engagements, Sales support, Service Desk, Products, Bid Office & engagement with Engineering. Training for sales, architects, customer employees and product teams. Assist with technology selection and vendor selection for product management. Leading the solutions architects and Cloud engineering teams to iterate through design and deployment tasks to identify dependencies and resolving design conflicts to ensure project success. Maintaining an up-to-date skillset that translates into secure, cost-effective project delivery aligned to industry best practices.

Requirements

• Degree in IT, Project Management or Business-related field and Post-Graduate: Essential
• Project Management Professional (PMP) or PRINCE2 Project Management: Essential
• Microsoft Azure Fundamentals: Essential
• Microsoft 365 Fundamentals: Preferred
• Additional Microsoft or AWS Cloud-related certifications: Preferred
• Industry certification e.g. ITIL, Cisco (CCNP, CCDP, and above), CECP(MEF) or similar: Preferred
• 4 years demonstrable experience in delivering complex projects, ideally in an IT or managed service provider setting Experience in business processes and outsourced services. Demonstrate the ability to lead complex teams, managing internal and external resources.
• 4 years extensive experience in the IT or Telecoms industries an advantage.
• 4 years' experience of working in a close Agile / Scrum team an advantage.
• 4 years In-depth knowledge of various IT or Telecoms technology architecture domains and convergence.
• All Appointments are subject to the Labour Legislation in the respective country.