Communications Manager - Durban at Think South Africa

Duties and Responsibilities include but are not limited to:

• Manage relationships, processes, prioritisation, and goal setting with regards to communication. 
• Create and implement a business plan related to a context-driven communications strategy and use it to support the execution of organisational design. 
• Lead resource acquisition and support activities. 
• Participate in senior and cross-functional teams with a solid grasp of how communications link to organisational strategy and THINK's work. 
• Specify the skills and evaluate team and individual performance required to execute the communications plan.  
• Uphold the organisation's reputation and advance its brand in the eyes of the public. This includes crisis management and reaction, official statements, and the placement of ambassadors and spokespeople. 
• Develop comprehensive advocacy strategies that align with THINK's mission and objectives, identifying key issues, target audiences, and strategic approaches. 
• Drive the execution of advocacy plans to influence policy decisions, public perception, and awareness related to THINK's focus areas. 
• Track and analyse the impact of campaigns and advocacy efforts, using metrics to assess effectiveness, reach, and engagement levels. 
• Provide regular reports to internal stakeholders on the progress and outcomes of advocacy initiatives. 
• Ensure that all organisation's strategic communication tools align with the communications strategy. 
• Inform external audiences of the Plan's accomplishments and lessons learned, influencing policy changes and enhancing the organisation's visibility. 
• Collaborate with program staff to communicate essential information to external stakeholders through various channels, including reports, conferences, events, social media, and conventional media. 
• Supervise and coordinate communication projects involving personalities, international media teams, and influential parties. 
• Create systems that allow employees to share information effectively, guaranteeing that organisational advancements are communicated promptly and highly. 
• Use the proper means to communicate organisational plans, priorities, and goals to all employers on approved channels. 
• Oversee internal policy, procedure, and strategy communication, including creating newsletters, periodicals, and website updates. 
• Ensure brand elements' precise and consistent use in all external and internal communications and events.
• Direct the production of marketing materials for the organisation, such as the Country Annual Progress Report.
• Create and implement the Marketing and Branding Strategy and strategies to increase THINK's exposure.
• Collect, manage, and use vital data to support program objectives, external publications, and strategic direction. 
• Document and safeguard corporate communication and marketing materials to facilitate sharing and use as a resource. 
• Promote a learning culture by disseminating best practices, accomplishments, and exemplary cases to improve learning and knowledge sharing. 
• Provide guidance, support, and coaching to employees seeking to enhance their skills, advance their careers, and achieve their development goals. 
• Keep up to date with industry trends, learning technologies, and innovative approaches to staff development to ensure that the organisation remains competitive in its efforts to nurture employee growth. 
• Regularly provide reports to the head of the department.
• Ad hoc functions as required. 

Requirements:

• Bachelor's degree in communications, public relations, political science, international relations, or a related discipline.
• Masters’s Degree in communications, public relations, political science, international relations, or a related discipline will be advantageous.
• Three to five years’ experience in a relevant field, including marketing and communication management.
• Knowledge of the NGO sector, particularly HIV/AIDS/TB/Sustainable livelihoods, food security, health, and energy.
• Written and verbal fluency in English; additional languages are an advantage.
• Knowledge of desktop publishing