Community Liaison Office (CLO) Coordinator (US Citizen Eligible Family Members (USEFMs)) at U.S. Embassy South Africa

Duties

• Working in the Management Section and reporting to post's Management Officer, with guidance from the Global Community Liaison Office (GTM/GCLO), the CLO Coordinator develops, implements, and manages a program based on community demographics and post-specific needs.
• The CLO Coordinator executes morale enhancing activities under eight Areas of Responsibility (family member employment; crisis management and security; education; communications and outreach; guidance and referral; welcoming, orientation, and departures; community liaison; and events planning).
• Identifies needs and responds with effective programming, information and resources, and referrals. CLO is an ICASS mandatory package service provider, and as such serves all participating USG agencies at post. The CLO is a rated ICASS service provider whose base constituency includes all direct-hire employees and family members under Chief of Mission authority.

Qualifications and Evaluations

Requirements:

All selected candidates must be able to obtain and hold a: 

TOP SECRET security clearance.

• All selected candidates will be subject to a background investigation. 
• Selected candidate must be able to begin working within a reasonable period of time (12 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:

• Mandatory: Completion of at least two years of college or university studies is required.

Evaluations:

• LANGUAGE:  English - Good working knowledge; speaking, reading & writing (This may be tested)
• You will be evaluated against the qualifications and requirements in this vacancy announcement. 
• You may be asked to complete a pre-employment language or skills test.
• You must complete the application form and provide the required documents.  Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Experience:

• Minimum three years of professional experience, including but not limited to administration, office management, customer service, program management, or public policy required

Job Knowledge:

• A good understanding of the Foreign Service community and the structure of the federal government. Knowledge of general principles of program management and program monitoring. Standard knowledge of Microsoft Office is required.
• Knowledge of the Department of State's programs and policies pertaining to CLO Coordinator's eight Areas of Responsibility (community liaison, crisis management, employment, education, guidance and referral, communications and outreach, welcoming/orientation/departures, and events planning).

Skills And Abilities:

• Must be able to analyze specific issues and formulate conclusions and recommendations for action.
• Must be able to work in a high-stress, fast-paced work environment.
• Excellent interpersonal and communication skills, good briefing and writing skills.
• Ability to draft and edit material for correspondence and publication required.
• Proficiency in project management, including short-term and long-term projects.
• Ability to work at a high-level with work disruptions and follow an untraditional schedule.