The mission of the National Credit Regulator (NCR) is to support the social and economic advancement of South Africa by regulating for a fair and non-discriminatory market place for access to consumer credit; and promoting responsible credit granting and credit use, and effective redress.
The NCR's mandate is to: promote and support the development of a f...
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The successful candidate must have a degree / diploma in Finance, Compliance or Legal.
At least (18) eighteen months experience in a Regulatory / Credit industry. Experience in complaints / dispute resolution processes will be an added advantage.
Duties:
Effective evaluation of complaints concerning allegations of non-compliance with the National Credit Act.
Implementation of internal complaints handling policies and procedures. Provide and maintain a high level of quality work.
Report writing. Maintain good relations with internal and external key stakeholders.
Participating in team activities aimed at improving customer satisfaction and departmental performance.
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