Compliance Officer at RCL Foods

Job Summary:

RCL FOODS is seeking a Compliance Officer to join our Logistics Division. The role will be based in Peninsula and report to the SHEQ Coordinator. RCL FOODS is looking for an incumbent that will plan, develop and implement techniques, processes and procedures to control the level of quality for all goods stored and supplied by the region/site. 

Minimum Requirements 

• A degree/diploma in Food Science/Technology, Applied Science or like discipline 
• A minimum of 3 years working in a food hygiene and/or health and safety environment implementing food safety, health and safety and environmental policies 
• Experience in the implementation and management of ISO systems 
• Valid Code EB drivers' licence 

Duties & Responsibilities 

Legislative and Policy Compliance 

• Ensure compliance with the Food Safety legislation and regulations. 
• Ensure the region and sites have the current Vector SHERQ standards and procedures in place. 
• Ensure documentation completion and submission requirements are adhered to. 
• Ensure all internal policies are aligned to legislative requirements and best practice. 
• Update SHERQ policy and procedures checklists. 

Operational Compliance Support and Auditing 

• Conduct warehouse and transport compliance audits and validation studies. 
• Provide feedback to the Operations Management and SHERQ management regarding (internal and external) audit outcomes and compliance. 
• Drive the SHERQ strategy with the broader regional team. 
• Implement and maintain quality tools to ensure quality control and compliance. 
• Provide management and staff training on specialist fields like food safety, HACCP and temperature monitoring. 
• Coordinate external audits (FSSC 22000, ISO45000, ISO 45000 and customer audits) in all the region’s distribution centres. 
• Coordinate 3rd party audits by customers for the region. 
• Ensure that all traceability and recalls procedures are followed. 
• Implement, administer, monitor and maintain the SHERQ programme and the associated documentation. 
• Maintain the HACCP system, HIRA and ERA databases and other safety information and documentation on a daily basis. 
• Formulate sampling procedures and designs, and develop forms and instructions for recording, evaluating, and reporting quality and reliability data. 
• Utilise statistical data techniques to monitor Operational compliance. 
• Establish and monitor packaging, transportation and warehousing standards. 
• Ensure continuous improvement with suppliers, packaging, storage and transportation standards. 
• Take all necessary steps to control potentially unsafe or poor-quality product. 
• Work closely with Logistics Manager and employees to ensure conformance to company standards to assure process compliance, food safety, health and safety, environmental and product quality. 
• Verify critical control point procedures and parameters for completion as per the established SHERQ programme. 
• Investigate quality concerns with customers and suppliers, resolve and follow up corrective measures. 
• Accompany inspectors during on-site inspections and respond to regulatory non-compliance and to the best of ability mitigate or limit any inspection violations. Effectively manage corrective action processes to comply with regulatory requirements to identify cause, address problems, restore control, evaluate and monitor processes, modify procedures or improve the food safety system, and prevent recurrences. 
• Verify completion of SHERQ paperwork completed by the Operations team - temperature logs, shelf life - and review for acceptability. 
• Monitor structural and equipment defects that may create quality, health and safety , environmental and food safety deficiencies or non-compliance and coordinate resolution with Operations and Maintenance. 

Communication and Reporting 

• Analyse data, develop leading indicators, determine trends and produce and present required reports to advise management accordingly. 
• Engage with external bodies (e.g. Department of Health and service providers) with regards compliance requirements and best practice. 
• Complete a monthly management report for each operating area. 

Incident Investigation 

• Conduct post incident investigations in order to identify root causes and determine appropriate preventative and corrective action. 
• Seek continual improvement in SHERQ systems by regularly monitoring regional and site activities and assess the implications of any new developments. 
• Analyse and investigate customer complaints. Facilitate interventions to address the problem and monitor improvements. 

Effective Teamwork and Self-Management 

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development. 
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained. 
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution. 
• Manage colleagues and employees’ expectations and communicate appropriately. 
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives. 

CLOSING DATE: 01 June 2020