Consultant Learning Management System at Absa

Job Summary

• To administer the AGL learning management system and manage system intergrations with other external learning systems as part of consulting and advisory service relating to this to internal business stakeholders.

Job Description

Ensure overall system functionality

• Collaborate with other administrators to eradicate cross-cluster duplications and identify potential process improvements.
• Consult with learning stakeholders on the effective utilisation of the learning system.
• Identify cluster learning requirements and ensure that these are factored into the learning system capability
• Make use of reporting and tracking tools on the AGL Learning System to enable the learning community to track overall learning performance.
• Generate standard and responsive cluster MI to empower business dialogue and decisions on the status of learning in critical learning areas.

Accountability:  Stakeholder management and support 

• Identify regular users of reports, and arrange access to reports for these users.
• Coach the users in managing and interpreting the reports.
• Provide employees with assistance and training to enable user understanding and system usability.
• Identify trends in queries from customers, and feed back to team to update processes in order to eliminate queries.
• Act as the primary point of contact with the LMS Consultants to enable seamless integration with new and emerging LMS trends.
• Work closely with the LMS Consultant to report any issues that might arise and any new business requirements which may impact the quality and configuration of the LMS.

Accountability:  Cluster alignment and integration 

• Ensure, in consultation with the Cluster L&D community and line managers, that planned learning activities can be supported by the LMS and advising accordingly
• Administrator for timeous and effective solutions without slowing down the cluster learning pulse.
• Conduct cluster based client surveys on the effectiveness of the LMS and communicate recommendations for improvement or changes to the Group LMS Administrator
• Be part of the system review and quality assurance on the LMS
• Continuously benchmark Learning solutions and maintain high quality standards through research and updated knowledge. Design and implement evaluation criteria for successful implementation of the Learning solutions with clear objectives and successful performance metrics. the delivery of agreed service levels. Learner support and administration providers

Education

• Higher Diplomas: Education, Training and Development (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised