MISSION:
To protect the constitutional rights of all people to life, safety and dignity through the effective promotion and regulation of the private security industry.
VISION:
To be recognised as an excellent regulator of private security in South Africa by all our stakeholders.
OBJECTIVES:
The primary objectives of the Authority are to regulate the priva...
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Grade 12 and Diploma in Business Management, Business Administration, Office Administration, Office Management and Technology, Management Assistance, Management, Public Management, Public Administration, Customer Service, Customer Relations Management or equivalent qualifications coupled with at least a minimum of 1-2 years’ experience in customer service environment Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
Key Performance Areas:
Assist and attend to clients (business and individual) Processing and capturing of individual applications
Assessing documents for completeness and validity printing of ID cards and PSiRA certificates
Assist clients with the completion of applications on the digital platform Accessing information from external systems like CIPC, SARS and interpreting the data
Attending and corresponding with clients relating to telephonic and e-mail enquiries Verification of fingerprints on the Home Affairs HANIS system
Baseline understanding of finances as it relates to PSiRA registrations Ensure proper filing Perform all other administration tasks that are related to this function
Data capturing Relieve as a host/hostess (Queue management)
Interpret and action findings relating to Criminal records i.r.o individual applications for registration Preparing of monthly stats
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