Contact Centre Recruiter at Ignition Group

 The role:

We are looking for a Contact Centre Recruiter to help us grow our contact centre sales teams.

The responsibilities of a Contact Centre Recruiter within Ignition Contact Centre includes; sourcing and interviewing top candidates according to company standards. You will also need to network with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.

Ultimately, you will build a strong talent pipeline and help hire and retain skilled employees for our Sales Agent positions.

The detail:

Source

• Source potential candidates via various channels.
• Craft and send personalized recruiting emails with current job openings to passive candidates.

Screen

• Perform pre-screening calls to analyse applicants’ skills, abilities, and culture fit.

Select

• Interview candidates combining various methods (e.g. structured interviews, assessments and behavioural questions).
• Secure successful candidates and initiate onboarding processes for new hires.

Influence

• Coordinate with hiring managers to forecast department goals and hiring needs and build a talent pipeline geared towards fulfilling these requirements.
• Promote the company’s reputation as the best place to work.

Are you this person?

• Are you able to travel to Umhlanga?
• Do you have a keen interest in a career as a Contact Centre Recruiter?
• Do you have strong contact centre expertise with the ability to understand and explain job requirements for Sales Agent roles?
• Are you a social media wizard?
• Do you have excellent verbal and written communication skills?
• Are you computer literate and know how to work in Excel?