Contract Manager - M3 at Sandvik

The Role:

• To manage a performance maintenance contract, through effective operations, contract growth, customer relations, resource availability, people management and performance-based maintenance systems. This service is rendered to Sandvik Mining and Rock Technology clients.

Key Performance Areas:

• Produce rolling forecast, budget & weekly targets
• Financial and budgetary Reviews & reports
• Identify & implement procedural change
• Manage and institute performance recommendations
• Continuous needs analysis (internal & external)
• Manage profit margins
• Use preferred service providers
• Manage invoice of all cost as per contract
• Manage labour turnover
• Initiate preferred procurement initiatives
• Address complaints and suggestions
• Competitor analysis & Needs analysis
• Relationship management & Market services (cross selling)
• Regular interaction with client(s)
• Manage resource availability
• Clarify expectations & Long-term planning
• Forecast labour and budget
• Manage and ensure planned and preventative maintenance
• Reports on & review all operational issues
• Generate & submit report to client(s)
• Corrective action to address deviation(s)
• Seek reductions & discounts
• Communicate results & all modifications done
• Manage resource availability
• Do needs analysis and report
• Initiate, review & report all amendments to contract
• Manage & minimise Aurora/MAXIMO deviation
• Manage Overtime within constraints
• Performance agreements, reviews & appraisals
• Talent Management and Succession plan(s)
• Create learning opportunities
• Mentoring and Coaching
• Implement training plan
• Coach service personnel to ID faults - breakdowns
• Continuous assessment of current personnel skills levels
• Recommend formal functional training when needed
• Plan shifts according to maintenance and production needs
• Effective labour management (vacancies, shifts, absenteeism etc)
• Ensure Employee Engagement and the improvement thereof
• Comply with SMRT SHEQ management system and the Objectives and Targets set.
• Outlive the Sandvik EHS Policies, Vision, It’s Culture and  ‘Commitment & Responsibility’
• Create amongst his sub ordinates a culture with regards to EHS.
• Comply with SMRT EHS Key Performance Indicators

Your Profile:

Experience

• Maintenance experience (5 years)
• Management / Supervisory experience (7 years)
• English proficiency
• Trackless mining experience (advantageous)

Qualifications

• Grade 12 with Maths and Science / N3 Technical Qualification / Equivalent Qualification
• Relevant Trade Certificate
• Relevant Trade Theory
• Certificate / diploma / degree in business management
• SSDP (Supervisory Safety Development Program) completed
• Intermediate Computer literacy
• One SGL
• Knowledge Sandvik Databases