Cosmetic Manager - Berea Pharmacy - East London at Dis-Chem Pharmacies

Dis-Chem Pharmacies require a Cosmetic Manager for their Berea Pharmacy - East London Store.The purpose of this position is to manage the cosmetic and beauty categories within the store. Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.Ensure staff is on the floor to assist customers.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 3 years’ cosmetics or beauty experience within a retail environment
• Previous supervision and/management of a staff complement of around 7
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• SAP experience
• Qlikview experience

Job Description:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
• Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
• Ensure staff receives relevant training, and manage and encourage feedback 
• Ensure the store is adequately staffed at all times
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse 
• Manage and address customer compliments 
• Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
• Maintain merchandising and displays, to ensure a high standard of cleanliness 
• Ensure monthly promotions are carried out to achieve department
• Keep up to date with in-depth knowledge regarding products and brands 

Competencies:
Essential: 

• Strong command of the English Language (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)

 Advantageous:

• Training, development and performance management of staff
• Bilingual