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Valenture Institute is a private online high school offering an academically rigorous, socially-rich learning experience that equips students with the skills and courage to drive social change for a sustainable future.
Description
Valenture Institute is looking for a strong CRM manager to help nurture and convert leads into learners. This role is for a tech-savvy individual who is looking to use their experience to drive innovative strategies across onboarding communications, lead nurturing campaigns, newsletters and other forms of data-driven direct marketing.
You’ll work as a fundamental part of the marketing leadership team and would be expected to have complete ownership of your responsibilities. If you’re looking for the freedom to implement your own effective strategies, without the hassle of being micro-managed then this job is for you.
Key responsibilities for this role include:
Mapping out the CRM funnel and touch points
Defining the data be captured on each user and lead capture forms
Owning the direct marketing channels in their entirety
Working with Digital Marketing Manager to improve conversion rate from lead to learner
Conceptualization and implementation of direct marketing campaigns
Database management including the growing, cleaning and segmenting of subscribers
Work with admissions, design, digital marketing and education teams to build out user personas and implement strategies to drive individualized marketing
In-depth understanding of POPIA and GDPR
Defining and reporting on all KPIs
Requirements
Strong understanding of all CRM equations including the forecasting of new subscribers and defining of optimal database engagement
In-depth understanding of tracking the CRM funnel and implementing automated strategies to motivate downward movement
CRM trends and the eagerness to test new channels and strategies
Concrete knowledge of Email Marketing and best practices
Knowledge of HTML and API integrations is highly beneficial
Previous experience with Salesforce and Klaviyo is highly beneficial
Benefits
Family member discount to Valenture Institute
Remote working
Voluntary savings programme
Valenture Institute is an equal opportunity employer. Appointments will be in accordance to our Employment Equity Plan.
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