CSI Administrator - Centurion at Momentum Metropolitan Holdings Limited

Requirements

• Diploma or degree in Office Administration, Secretarial or related
• 2-3 years relevant experience (essential)
• Knowledge of Microsoft Office Suite (essential)
• Knowledge of relevant business specific systems (e.g payments systems etc.)
• Knowledge of Compliance & Regulations within the CSI Sector (advantageous)
• Exposure to supporting a team (desirable)
• Financial management skill (advantageous)

Duties & Responsibilities

• Engage with relevant stakeholders to collate information required for BEE reporting and audits.
• Manage the project document library, i.e., proposals, SLA’s, payment documents, etc.
• Coordinate the logistics required to manage project roll-outs, site visits, wrap-up, reporting and exiting of projects.
• Provide administrative support and coordinate CSI program activities and initiatives in line with business requirements.
• Obtain data for regulatory and finance reporting.
• Assist with queries from internal and external clients.
• Manage the MM Foundation’s mailbox.
• Process and record payments as per invoices received and ensure that proof of payments are received back from the Finance department and sent to relevant clients.
• Monthly tracking of all Invoices and payments.
• Perform audit procedures including identifying and defining issues, reviewing and analysing evidence and documenting client processes and procedures.
• Provide guidance and support to business on documentation related to compliance and reporting in line with expectations.
• Compile accurate portfolios of evidence for various CSI audits.
• Ensure all documentation complies with the requirements of the CSI principles, practices and other regulative bodies and legislation.  
• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with internal and external stakeholders.
• Contribute to the process of negotiating objectives and realistic service level agreements, monitor appropriateness and recommend adjustments.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Conduct site visits when necessary.
• Work within provided budgets for executing various activities.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Key stakeholder groups: CSI Industry Professional Partners and Suppliers, Business, Employees, Foundation Board.