Customer Sales Representative at Teach For All

About

The role takes a client from the first interaction with Teach Me 2 through to confirmed set up of their tailored game plan. The role requires you to act as an advisor to the client on which approach to take with their learning in order that they may best achieve their goals. It includes the responsibility of handling new customers, getting them set up with a tutor, a lesson plan and then handing them over to the customer support team.

The ideal candidate will possess strong sales, interpersonal and organizational skills. They should be comfortable with multitasking and be able to budget their time in order to meet the assigned quotas for their role.

Key Responsibilities:

• Speedily get back to prospective customers to assess their need
• Structure tutoring game plans for learners to reach their goals
• Work with the learners to pick the best tutor for their needs
• Monitor and adjust your behaviour based on personal performance metrics
• Meet and compete for sales targets
• Understand and keep up to date with industry knowledge
• Proactively identify ways that we can improve the level of service we offer and work together with other internal teams to make this a reality

Reports: This position is not responsible for any direct reports

Job Qualifications:

• Ability to build rapport with new customers quickly
• Enjoy working in a competitive environment
• Enjoy speaking-to, helping and working with other people
• Be committed to consistently bettering yourself and others
• Be organised and self-motivated
• Be reliable, trustworthy and responsible
• A passion for education
• Impeccable written and oral communication skills with an excellent telephone manner
• Excellent computer skills and fast typing speed
• Prior sales experience is advantageous

Requirements:

• Laptop
• Stable internet connection

Starting Date:

• January 2021

Details:

• Entry-level position
• Fully remote team
• Usual working hours 8am-5pm SAST (may be required to work 3pm-midnight for the international shift)