Customer Service Agent / Internal Sales at Measured Ability Group of Companies

Minimum Qualifications

• Grade 12
• Full proficiency on Microsoft office: Excel, word, Power point, email
• Bilingual, English and Afrikaans(3rd African language beneficial)
• Must have experience working on an ERP system.
• Basic knowledge of export processes will be an advantage.

Key Duties and Responsibilities

Processing of sales orders

• Ensure that orders are captured correctly within the specified deadlines.
• Invoicing of orders
• ensuring that the orders are dispatched within the specified deadlines. 

Daily Order management

• Follow up and manage production orders and feedback to customers.
• Follow up and manage import orders and feedback to customers.
• Management of orders
• Export orders – prepare orders and documentation required for export. 

Processing quotations

• receiving and processing of quotation requests and ensuring timeous response to customers
• processing of payments received for quotations.
• Receiving customers and processing cash sales. Payments via card machine