Customer Service Officer at Boxer Superstores

Location: Polokwane Distribution Centre!

• Boxer Superstores, one of South Africa’s leading and fastest-growing retailers, is proudly listed on the Johannesburg Stock Exchange (JSE). As we expand our footprint and innovate in the retail space, we are seeking dynamic individuals to join us on this remarkable journey.

Are you passionate about providing exceptional customer service and excelling in a fast-paced distribution environment? Then we have the perfect opportunity for you!
Purpose

• To provide a continuous flow of accurate information to stores regarding order status and estimated time of arrivals (ETA), while addressing store queries promptly and professionally.

Minimum Requirements    
Education & Experience Requirements

• Matric is essential.
• A Degree/Diploma in Supply Chain would be advantageous.
• Minimum 2 years’ relevant work experience in warehousing or a similar environment.
• Must be computer literate with proficiency in key systems.
• Strong communication and problem-solving skills are critical.
• Exceptional attention to detail is required.

Duties and Responsibilities  

• Efficiently manage and coordinate all store orders, including Jab orders.
• Maintain daily communication with store managers and regional teams to ensure seamless operations.
• Expertly handle and resolve help desk queries in a timely and professional manner.
• Implement and oversee effective pallet control procedures to maintain operational efficiency.

CLOSING DATE: 31ST OF OCTOBER, 2025