Cyber Security pre sales professional at First Distribution

  Reporting to the Services Manager.

•     Responsible for executing on configurations, builds and Bills and Bills of Material (BOM) for assigned products and/or technologies within specific timelines, as determined by Brand/Sales SLA’s.
•     Responsible for validating partner BOM’s and configurations.
•     Respond to partner technical queries and fielding phone support queries from partners on assigned product/s and technologies.
•     Work closely with Vendor technical teams to understand current and new technical developments within assigned product/s and Technologies.
•     Participates in and drive technical opportunities and initiatives, primarily within the Networking & Security space.
•     Answer technical questions regarding allocated product/s and/or technologies and assist our internal sales team/s in articulating and presenting the technical value proposition to partners, customers and technical users.
•     Plan for, deliver and share technical knowledge and experience with other internal team members.
•     Review and contribute towards RFP’S/RFI’s and any other proposal from vendors and/or partners.
•     Liaise with brand/sales, partners and their clients/representatives to understand the IT needs of business.
•     Works deals identified by the brand sales team, supporting & prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the brand manager.
•     Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks to deal closure.
•     Train and certify on allocated Brands, Technologies and Products as directed by Management.
•     Keep required certifications active and renew certifications as and when required by management.

KPI’s***

The Pre-Sales Engineer will carry KPI’s relating to the following:

•     Number of technical partner engagements,
•     Number of OEM engagements.
•     Number of Technical Sales engagements at partners.
•     Required Certifications, as determined and assigned by management, remaining current and up to date.

Relevant required experience.

The applicant needs to have either of the following levels of experience to qualify for the role:

• Bachelor’s degree in Information Technologies.
• 3 years relevant experience in the Networking of Security space.