Data Centre Administrator at Teraco

About the Job

Objectives

Main Functions of the Job

• Support the Data Centre Manager & Site Supervisor with administrative duties
• Schedule Meetings, Appointments & Site access (Internal & External)
• Compile Meeting Minutes & Distribute
• Prepare Training Packs and organisational reports as needed
• Manage Departmental Internal & External Training
• Responsible for managing Duty roster
• Request quotations, Raise Purchase Orders & Processing invoices
• Responsible for all testing instruments databases and calibration thereof
• Managing Tools, Uniform & Health & Safety Registers in line with Health & Safety
• Keep stock of office supplies, tools, PPE & Maintenance items and place orders when necessary
• Shipping stock to and from branches
• Purchasing and managing stock and conducting monthly stock control
• Printing, scanning and uploading job cards and all other documentation to asset management systems
• Collaborate with on-site maintenance team and external contractors to ensure that company assets are repaired and maintained to meet company standards
• Schedule and manage site Planned & Unplanned maintenance events and updating Maintenance calendar
• Review working methods to ensure all SLA’s are achieved
• Oversee daily activity of the teams and schedule jobs accordingly
• Creating, following up, updating tickets & Closing of tickets
• Managing & Updating of Incoming Alarms & dispatching
• Logging call outs and closing jobs
• Client notifications to be sent
• Client specific incident reporting in the event of issues arising on site
• Assisting with Ad hoc duties
• Updating internal communication groups when issues arise
• Ensuring handovers are compiled and actioned and followed through
• Weekly Ticket reporting to be presented to Data Centre Manager with status

Skills Requirement

• Good technical abilities
• Office administration knowledge
• Effective communication skills, active listener – ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Advance Microsoft Office skills

Qualifications and Experience

• Minimum 2 years relevant data centre experience preferable
• Good knowledge on Data Centre environments and critical infrastructure systems preferable