Deputy Director: Human Resource Administration at Department of Communications and Digital Technologies (DCDT)

REQUIREMENTS :

• An undergraduate qualification (NQF level 6) as recognized by the South African Qualifications Authority in Human Resource Management / Organisational Development / Industrial Psychology or relevant field.
• A minimum of five (5) years’ experience in human resource management environment with at least three (3) years’ supervisory / Assistant Director level experience. 

DUTIES :

• The successful candidate will contribute to the design of HR administration and operations policies, plans, systems, standards, procedures, processes and governance thereof. Manage and monitor the administration and implementation of employee compensation, general conditions of services, benefits and incentives and related services in line with the public service prescripts.
• Manage and facilitate HR administration employee on boarding, off boarding/exist and other unexpected termination processes, in collaboration with the recruitment team.
• Manage employee communication, services, and processes relating to total rewards, time, attendance matters, and decisions, including changes, adjustments, allowances, and UIF payments, in line with public service legal prescripts.
• Manage and monitor the recording of employees' standard working hours (including overtime) and manage processes relating to PILIR requirements in collaboration with health and wellness and relevant managers
• Manage and conduct exit interviews, customer satisfaction and retention surveys to obtain feedback for continuous improvement and prepare management reports with recommendations and action plans. Assist and analyse employees’ submissions to ensure compliance with prescripts relating to the performance of remunerative work outside the public service.
• Manage employee complaints and facilitate resolving complaints related to service/customer interaction raised by employees to HR, identify trends and provide management insights and reports. Project Management, manage financial resources, driving change and operational excellence and Manage compliance.