Director: Emergency Medical Services at Western Cape Government

• An appropriate qualification (NQF 7) in a health-related field with at least 5 years’ experience at a middle or senior management level.

Experience: 

• Sound experience in management in the health service environment in order to manage a health institution efficiently and effectively in terms of the management framework of the Public Service in accordance with the strategic direction of the National/Provincial Health Department. Proven management competencies specific to the emergency health care environment.
• Inherent requirement of the job: Valid code B/EB driver’s licence.

Competencies (knowledge/skills): 

• Knowledge and skills in dealing with Medico-legal matters as they apply to EMS and Emergency Departments 
•  In depth knowledge of the operational environment and Emergency Medical Services systems 
•  Independent effective decision-making and problem-solving skills 
•  Interpersonal skills, including Public Relations, negotiation, facilitation, and counseling skills, as well as presentation and Public speaking skills 
•  Computer literacy skills, especially MS Word, MS Excel, MS Access, MS Power Point as well as internet and e-mail 
•  Understanding of and competency in the Public Sector Financial Management Systems, Human Resource Management and Development, Labour Relations, Staff Wellness, Occupational Health & Safety, EMS Information Management and Emergency Communications Systems 
•  Ability to communicate in at least two of the three official languages of Western Cape.

Duties (key result areas/outputs): 

• Strategic Management of Pre-Hospital Care, Medical Rescue services and Wilderness Search and Rescue services, Mass Incidents and Disaster Management, Special Events, as well as the integration of the Air Mercy Services 
•  Ensure continuous maintenance or improvement of response-time performances 
•  Strategic Management of patient transport services including Planned Patient Transfers and Inter-facility transfers 
•  Ensure the effective management of the Information and Communication Technology Services 
•  Developing and implementing a framework of norms and standards for EMS and the astute monitoring thereof 
•  Develop protocols to improve the quality of care and decrease adverse patient incidents 
•  Effective, efficient and sustainable financial planning and control 
•  Manage the emergency and disaster medicine services across the Province 
•  Ensure the integrated management of emergency clients through competent EMRS and Support personnel 
•  Ensure effective EMRS Supply Chain Management structures and systems 
•  Ensure that a positive attitude amongst EMS personnel is developed and motivation is sustained 
•  Imbed Occupational Health and Safety in EMS 
•  Ensure the effective management of EMRS facilities 
•  Ensure that facilities and/or EMRS vehicles comply with relevant legislation and regulations 
•  Implement and act on policy directives and decisions 
•  Perform after-hours duties, on call availability for the management of operational coordination between emergency facilities 
•  Overall responsible for Corporate Governance including all aspects of Human Resource Management, Development and sound Labour Relations.