Distribution Proposition & Governance Specialist at Old Mutual South Africa

Job Description

• Old Mutual Personal Financial Advice (PFA) is a leading financial advice business, committed to innovation, excellence, and customer satisfaction. We are looking for a dedicated and dynamic Distribution Proposition and Governance Specialist to join our team and drive our value proposition initiatives to new heights.

Key Responsibilities:

Governance:

Risk & Management Controls:

• Implement effective risk and management controls.
• Adopt management actions to mitigate failed audit issues.
• Manage audit, risk, and compliance events.
• Provide support in relation to complaints and other investigations as required.

Compliance:

• Manage a line 1 compliance officer.
• Maintain the Distribution risk profile and escalate material risk.
• Monitor and assess impact of new regulation on the distribution channel.

Operational Tasks:

• Operationalize, adopt, and maintain PFA Referral Models.
• Ensure PFA representation, alignment, and strategic direction in respect of persistency, retention, and NCCF.
• Effective management of the various forums in PFA i.e. Terms of references, minutes of meeting, agendas etc.
• Stakeholder
• Maintain effective relationships with all assurance providers.
• Collaborate and support the Provincial General Managers.
• Management
• Provide support and guidance to the Distribution Compliance officer.

Adviser Value Proposition Development and Implementation:

• Develop and act as custodian of the financial adviser and customer value propositions.
• Determine accreditation and assessment hurdles for financial advisers.
• Entrench the framework of the business model.
• Review critical elements of the value proposition and engage with relevant partners to address identified gaps.
• Ensure the effective implementation of value propositions.
• Monitor and report on implementation progress.

Minimum Requirements:

• BCom/ Business/Commerce related qualifications
• A FAIS related qualification will be advantageous.
• Proven experience in developing and implementing value propositions.
• Strong understanding of sales processes and adviser roles.
• Excellent project management and organizational skills.
• Ability to collaborate effectively with cross-functional teams.
• Strong analytical skills and attention to detail.

Skills

• Business, Customer Satisfaction, Risk Management, Teamwork, Value Propositions

Education

• Bachelor of Commerce (BCom)

Closing Date: 25 June 2024