E-Learning Content Designer at Ackermans

• We are lo oking for someone who is passionate about creating cutting edge E-Learning content to join our Training and Development team. 
• The role will be is responsible for designing, developing, and maintaining engaging digital learning content and experiences that support employee development and business objectives.
• It also ensures learning solutions are instructionally sound, visually appealing, and technologically effective, using modern tools and adult learning methodologies.
• We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Qualification Required:

Essential:

• Diploma in HR, Instructional Design, Educational Technology, Multimedia Design, or related field.

Preferred:

• Certification in instructional design or e-learning development (e.g., CPLP, ATD).

Knowledge & Skills Required:

• Proficiency in e-learning authoring tools: Articulate Storyline, Rise 360, Adobe Captivate, etc.
• Familiarity with Learning Management Systems (LMS) and SCORM packages
• Competence in graphic and video editing tools.
• Strong MS Office and/or Google Workspace skills.
• Knowledge of gamification, adaptive learning, and mobile learning strategies.
• Strong instructional design and adult learning theory knowledge.
• Planning and Organising
• Communication skills (written and verbal)
• Creative thinking and problem-solving skills.
• Building relationships with internal stakeholders
• Project coordination skills, engaging in multiple projects simultaneously.
• Attention to detail and commitment to delivering high quality work.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Experience in user experience (UX) design for learning.
• Experience in retail or corporate learning environments.
• Creative thinker with a strong eye for visual design.
• Excellent communication and collaboration skills.
• Detail-oriented with strong project management and time management capabilities.
• Ability to work independently and meet tight deadlines.

Experience Required:

Essential:

• Minimum of 2 years' experience in e-learning content design and development.
• Proficiency in e-learning authoring tools (e.g. Articulate Storyline, Adobe Creative)

Preferred:

• Experience working within graphic design and video editing software (e.g., Adobe Creative Suite).

Key Responsibilities:

Instructional Design and Development

•  Design and develop e-learning modules, microlearning, and blended learning experiences using instructional design models (e.g., ADDIE, SAM).
• Translate learning objectives into engaging, learner-centric digital content.
• Use e-learning authoring tools (e.g., Articulate Storyline, Rise 360, Adobe Captivate) to build interactive learning modules.
• Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy and relevance.
• Collaborate with internal teams to understand content requirements and ensure brand consistency.

Learning Management System (LMS) Integration

• Upload, manage, and track e-learning content in the LMS (e.g., Moodle)

Quality Assurance

• Conduct thorough quality assurance checks, testing for functionality, usability, and technical compatibility.
• Continuously review and update content based on learner feedback, business changes, or technology updates.

Visual and Multimedia Development

• Design and create multimedia elements including graphics, animations, audio narration, and video using tools such as Canva or Adobe Creative Suite.

Stakeholder Collaboration

• Work with HR, business leaders, and SMEs to align e-learning initiatives with organisational needs.
• Provide guidance and support to L&D team members on instructional design and digital learning best practices.