On any given day, two billion people use Unilever products to look good, feel good and get more out of life.
With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and...
Read more about this company
To meet our SA ecommerce ambitions it is critical for us to win with our omnichannel customers.
You will create a plan to unlock growth through your omnichannel retailers, driving the ecommerce agenda within the account teams and helping to embed if further within CD. You will look at total customer online performance, deliver on perfect store online and be pivotal in educating stakeholders and shaping the organisation that enables us to compete in the future.
You will be external facing and partnering with retailers to drive our learning and capability agenda cementing us as industry leaders within the digital space.
Internally you will work cross functionally with our global teams, digital hubs and other CD teams to grow our own capabilities in areas such as rapid delivery and to ensure we deliver a joined-up experience for the shopper across all platforms and touchpoints.
You will aid the digital hub in setting up data sharing partnerships and driving retailer relationships.
RESPONSIBILITIES
Drive capability & performance management (RSV / MSI / Search) with your key account teams.
Management of perfect store online with your customers, including OLA, Search and 7OA.
Drive strategic partnerships with your retailers to deliver on their capability agenda and future growth e.g., rapid delivery, extended range.
Manage any retailer ecommerce agreements & JBPs.
Upskill others on ecommerce and drive change within the wider business.
Understand the shopper path to purchase, how our brands engage with consumers throughout this and obsess over how our brands appear online.
You will connect with the global ecommerce team to drive capability and share learnings.
Aid with eNRM.
KEY DELIVERABLES
Business Results
Development of future ecommerce capabilities
Individual set of goals
All about you
An interest in ecommerce & the channel dynamics
Experience managing complexity
Future thinking
Analytically strong.
Strong communication, storytelling and influencing skills
Naturally curious with a customer centric mindset.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail