Employee Communication Specialist - Content Development at Glencore

GENERAL ACCOUNTABILITY:

Content creation and management:

• Create, edit, and update content for the Group’s employee communication channels, including news, announcements, useful information and engaging content, ensuring accuracy, clarity, and alignment with brand guidelines.
• Develop and refresh content for local office intranet sites, including pages and news updates ensuring relevance to local audiences while maintaining consistency with the Group’s overall messaging.
• Collaborate with the wider team to ensure that all content supports the overarching communication strategy and resonates with diverse employee demographics.

Support strategic initiatives:

• Work closely with other team members to contribute to strategic communication initiatives, ensuring content aligns with Glencore’s business strategy, Purpose, Values, and culture.
• Participate in planning and brainstorming sessions to develop innovative content ideas that support employee engagement, organisational change, and culture enhancement.

Brand consistency:

• Ensure all content is aligned with Glencore’s brand, tone, and design guidelines, maintaining consistency across all communication channels.
• Assist in monitoring and updating brand guidelines as necessary to reflect evolving business needs and employee feedback.

Analytics and Feedback:

• Monitor the performance and effectiveness of content by analysing engagement metrics and feedback, providing insights and recommendations for continuous improvement.

QUALIFICATIONS:

• Bachelor's degree in communications, Human Resources, organisational psychology, change management or a related field.

WORK EXPERIENCE & SKILL REQUIREMENTS:

• Content development experience: proven experience in content creation, writing and editing within a corporate environment and ideally a mining, trading or similar industry. Experience in employee communications is preferred.
• Writing and editing skills: Strong writing and editing skills, with the ability to produce clear, concise, and engaging content tailored to diverse internal audiences.
• Technical proficiency: Proficient in using content management systems (CMS), intranet platforms, and other digital tools for content creation and management.
• Attention to detail: Exceptional attention to detail with the ability to ensure accuracy and consistency across all content.
• Team collaboration: Ability to work collaboratively within a team, contributing to shared goals and projects while also being able to work independently on assigned tasks.
• Organisational Skills: Strong organisational skills, with the ability to manage multiple content projects and meet deadlines in a fast-paced environment.
• Communication skills: Excellent verbal communication skills, with the ability to effectively liaise with team members and stakeholders across different departments and locations.
• Language proficiency: Native or fluent English speaker required; additional language skills are an advantage.