Employee Relations Lead at Vodafone Global Enterprise

Role Purpose/Business Unit:

Provide Strategic and high-level specialist services through management of processes and efficient service flow, ensuring consistent employee experience, and business legislative risk management. and all ER-related projects and assignments across Vodacom SA and Group.

Your responsibilities will include:

• Design, plan, and lead implementation of the ER strategy and practices.
• Develop and influence standardisation of policies, processes, frameworks, guidelines, and tools to manage ER issues in VSA
• Create a governance model for Employee relations matters that will support the life cycle of the organisation.
• Conduct research to determine the organisation’s employee relations requirements.
• Drive a culture of proactive compliance and risk management.
• Develop an operational plan to execute work in an agile manner.
• Design and provide integrated performance reports for reporting frameworks that provide feedback on operational performance, service delivery and collaboration with business and stakeholders.
• Contribute to the HR strategy and assist in the implementation thereof.
• Set direction on employee relations best practices across VSA.
• Provide consultation and advisory support to business on ER Matters
• Provide direction in conducting Speak-up investigations; preparing witnesses and collecting evidence in preparation for the Internal ER process
• Ensure training provided is relevant to the current and/or new legislation and that employees are updated on internal ER Policies to increase understanding and effectiveness when dealing with ER issues. 
• Facilitate the proper coordination of ER processes, including grievance, incapacity, discipline, and income continuation.  
• Employee Relations Risk Management: conducting ER Impact and risk assessments

The ideal candidate for this role will have:

• Matric/grade 12
• Honours degree in ER or HR-related field
• Admitted Attorney - advantageous. 
• Minimum 8 years relevant experience in a Labour law-related field in a corporate environment and/or HR generalist field with significant ER exposure.

Knowledge

• Labour Legislation, BCEA
• Employee Relations Practices
• HR policies and procedures
• Microsoft Office software packages  
• SAP (advantage)  
• HR processes (advantage)   
• HR Theories and Models
• Business Understanding

Skills

• Communication/Engagement 
• Evaluation
• Consulting
• Interpersonal   
• Negotiation   
• Judgement   
• Decision making   
• Problem solving   
• Rapport-building skills
• Conflict resolution skills (individual and collective).
• Relationship Building
• Presentation and reporting skills.
• People risk management.
• Striking a balance between employment law and employment relations disciplines.
• People development (building the capability and competence of others).