Enrollment Advisor at 2U

What We’re Looking For:

We are hiring an a highly motivated Enrollment Advisor that will be responsible for recruiting students for various short courses and is accountable for reaching individual set monthly student targets. Recruiting students for our programs requires a consultative, customer-focused approach, an ability to meet challenges head-on, and a passion for changing lives through high quality education. This role is a constant balance of quality versus quantity. We will always achieve our objectives, but only with the highest quality students.

Responsibilities Include, But Are Not Limited To:

• Be responsible for meeting individual enrolment goals set out by Student Enrolment management
• Establish rapport and develop relationships with prospective students via various communication channels
• Utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrolment process 
• Utilizing all the tools provided by the company 
• Nurture prospects to follow up with their intent to enroll
• Represent the University Partner to the best of your ability, keeping in mind that you need to protect the integrity, brand and reputation of the institution through every engagement with prospective students

Things That Should Be In Your Background:

• Tertiary education required OR 2 years experience in Consultative  (Edtech industry is preferred)
• 2+ years of experience in a metrics-driven environment 
• Strong sales and customer service background
• A proven track record of achieving measurable results in a fast-paced, deadline-driven department
• Experience in higher education or teaching is preferred
• Verbal and written fluency of the English language
• Excellent computer skills (efficient use and knowledge of Google Suite. Exposure to Salesforce is advantageous)

Other Attributes That Will Help You In This Role:

• Exceptional communication and interpersonal skills with the ability to establish rapport    with the customer base. 
• Ability to focus on specific quantifiable goals and deliver goals on a consistent basis.
• Ability to prioritize and multitask responsibilities at all times.
• Ability to utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrollment process
• Strong closing and follow-up skills.
• Ability to work a flexible schedule to contact students internationally.
• Ability to work with a diverse team in a fast-paced environment.
• Enthusiasm and the ability to thrive in an atmosphere of constant change.
• Excellent telephone etiquette.
• Passion and a 'can-do' attitude.