Entertainment Manager – Dikhololo at Beekman Group

Key Performance Areas:

• To be pro-active and use initiative with customer service and complaints.
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations, and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment.
• Up sell all Resort areas including promote brand to business, events, communities, schools, charity and other
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike.
• Responsible for and to ensure that pleasant, friendly, and helpful behaviour is maintained at all times.
• Always maintain the highest standard of appearance and skills, according to Company Policy

Requirements:

• Matric or Grade 12 (Compulsory) including Child minding (Advantage)
• Valid Driver’s Licence
• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment – leading kids and family games and activities  
• Experience leading and motivating a team.
• Computer literacy and Audio-visual expertise  
• Familiar with Health, Safety, Security including First Aid  
• High energy levels with a passion for working with the public & particularly children.
• Experience working within a multi-cultural environment and multi genders.  
• Prepared to work outside of normal office hours including working on public holidays, weekends and during high season periods.
• Bilingual in Afrikaans & English