EPWP Receptionist/Admin Assistant, Head Office at CapeNature

RESPONSIBILITIES:

Customer Service

• Greet and welcome guests as soon as they arrive at the office.
• Provide and promote an efficient and friendly customer service.
• Welcoming on-site guests, determine nature of business, and announce guest to appropriate personnel.
• Assisting with walk in clients
• Direct visitors to the appropriate person and office
• Provide basic and accurate information in-person and via phone/email.

 Admin and Clerical Support

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Manage Head Office boardrooms and scheduling
• Update calendars and schedule meetings as required
• Manage the reception area and ensuring it is neat and tidy
• Arrange travel and accommodation as required
• Records/Registry assistance as required
• Assist Administration of infrastructure, assets and inventory
• Assist with procurement administration and handling of enquiries

Switchboard / Telephone duties

• Managing the main switchboard, answering, and transferring of telephone calls
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable

REQUIREMENTS 

• Grade 12
• No criminal record
• Ability to write and communicate in any two of the Western Cape official languages
• At least 1 year Receptionist/ Front Office experience/Customer Service experience