Events & Membership Manager at HR Studio (Pty) Ltd

We’re looking for…

• A customer focused Events & Membership Manager to negotiate, plan, prepare for and execute all functions held at our clients golf club.

Who are you?

• Strongly customer-focused with good communication skills
• Must have the ability to attend to finer details and the flair to advise clients on available opportunities
• Good leadership, supervisory and delegation skills
• High standards of cleanliness and housekeeping skills
• You have the ability to coordinate all facets of function management smoothly and efficiently
• You are a self-starter with good judgment and a creative mind
• You possess strong administration skills

What’s the role?

You will be responsible for:

Events Co-Ordinator:

• To negotiate all function requirements, including menu selection directly with clients
• To confirm all details in writing with clients
• To set up all function rooms in accordance with client needs
• To personally ensure that all function requirements are fulfilled to client satisfaction
• To ensure that all client invoice requirements are raised including final head count
• To arrange and discuss with the Manager all aspects of creating the perfect environment

Membership Manager:

• To maintain all membership records.
• To transfer membership categories when required.
• To raise the correct subscription fee for each individual member.
• To receive and process new member applications.
• To terminate membership records and close out member accounts.
• To plan and present member numbers by category of membership.
• To analyze and report on member statistics, such as age analysis, gender analysis, ordinary members etc.
• To develop membership recruitment strategies by category of membership and to implement these strategies.
• To report on membership statistics, new applications, trends, etc. to the Membership
• Committee and to record the minutes of the meetings.
• To introduce new members to the Club and to advise all new members of the rules and regulations of the Club.
• To invite all new members to meet management and the Committee.
• To maintain a data base of comparative costs on entrance fees, subscriptions and playing costs with selected Clubs.
• To develop and produce the Club Diary.
• To perform any other work related duties as required from time to time.

Boxes to tick…

• Matric
• Related Tertiary Qualification
• Minimum of 5 years working experience in a similar role