Executive Assistant / Secretary & Team Lead at Deloitte

Job Description

• The Executive Assistant (EA) in the Africa Executive Office provides high-level administrative, secretarial, and strategic support to senior executives, including the Africa CEO and Africa COO. This role enables executives to focus on strategic priorities by managing operational tasks, communications, and stakeholder engagements. The EA also plays a leadership role within the secretarial team, contributing to team development and operational excellence.

Key Responsibilities

Strategic & Operational Support

• Manage day-to-day matters on behalf of EXCO members.
• Exercise judgment in redirecting queries and managing communications.
• Provide analytical and administrative support for strategic initiatives.
• Prepare presentations and briefing materials for meetings.

Client & Stakeholder Engagement

• Liaise with high-level internal and external stakeholders.
• Represent executives professionally in communications and meetings.
• Build and maintain strong relationships across the firm and with clients.

Diary & Travel Management

• Prioritize and manage complex calendars.
• Coordinate local and international travel and itineraries.
• Ensure efficient time management and meeting preparation.

Administrative Excellence

• Filter and respond to communications, ensuring confidentiality.
• Draft correspondence and manage records.
• Liaise with internal teams and external service providers (IT, legal, marketing, etc.).

Team Leadership & Development

• Monitor and support the Secretarial Admin team.
• Assist in directing team activities across Deloitte Africa.
• Focus on personal development and contribute to team growth.

Budget & Resource Management

• Plan cost-effective travel and events.
• Track and submit expenses, timesheets, and invoices accurately.
• Ensure optimal use of time, equipment, and resources.

Technical & Behavioural Competencies

Technical

• Proficiency in MS Office Suite and relevant tools
• Excellent typing and documentation skills
• Strong written and verbal communication in English
• Good numeracy and analytical skills

Behavioural

• Professional demeanor and integrity
• High initiative and dependability
• Strong planning and organizational skills
• Ability to work under pressure and adapt
• Exceptional interpersonal skills
• Delivery-focused and flexible

Qualifications
Minimum Qualifications

• Diploma

Desired Qualifications

• Executive Assistant certification or equivalent
• Business Administration certificate

Minimum Experience

• 8–10 years in executive assistant or secretarial roles, preferably in professional services or consulting
• At least 2 years in the Deloitte Member Firm network

Desired Experience

• 4+ years supporting senior leadership or EXCO members
• 2+ years in team leadership or management roles
• Experience in Deloitte Global and other industries