Export Supervisor at Core Group

About the Role

• We are seeking a highly driven and detail-oriented Export Supervisor to oversee and coordinate daily export operations within our warehouse environment.
• This role is responsible for ensuring productivity, service delivery, and compliance standards are consistently met, while achieving required volumes within agreed timelines.
• The successful candidate will play a key role in maintaining operational accuracy, managing risk, and leading a small team to deliver against clearly defined performance targets.

Key Responsibilities

Customer Service

• Resolve escalated internal and external customer queries efficiently
• Ensure feedback and resolution is provided within 24 hours

Export Administration

• Ensure all export orders are accurately picked, packed, and dispatched in line with country-specific SLA requirements
• Maintain compliant and accurate export documentation
• Manage and reconcile bond store registers and physical inventory
• Perform weekly reconciliation of Bill of Entry (BoE) reports with clearing agents

Risk & Inventory Control

• Minimise stock loss through effective controls
• Conduct regular stock takes and cycle counts to ensure inventory accuracy

Housekeeping & Compliance

• Maintain a clean, safe, and organised warehouse environment
• Ensure full compliance with OHASA standards and regulations

Supervision & People Management

• Supervise and support warehouse staff to ensure high performance and accountability
• Ensure all team members are trained and competent in their roles
• Manage overtime in line with budget and operational requirements
• Conduct performance reviews and drive continuous improvement

Requirements

• Matric (Grade 12)
• Minimum 5 years’ experience in export administration
• At least 2 years’ supervisory experience within a warehouse environment
• Strong understanding of export processes, documentation, and compliance requirements
• Experience working with clearing agents and bonded warehouse processes

Key Competencies

• Strong problem-solving ability
• High attention to detail and accuracy
• Effective people management and leadership skills
• Excellent communication skills (written and verbal)
• Ability to work in a high-pressure, deadline-driven environment