FCRM Specialist - Investigations / Forensic Investigator at Hollard Insurance

JOB PURPOSE

• Specialised focus on financial crime investigations.
• Provides FCRM services across the FCRM value-chain, including prevention, detection and remediation underpinned by an effective governance model.

KEY RESPONSIBILITIES

• Provide an effective and efficient financial crime investigation service.
• Provide effective communication regarding the agreed financial crime investigation methodology and plan.
• Support the development, documentation and implementation of the investigation methodology and adhere to the action plan and methods during the investigation process.
• Accurate identification and classification of the financial crime risk types in terms of the approved typology.
• Ensure timeous and effective engagement and feedback to relevant internal/external stakeholders within agreed turnaround times.
• Ensure accurate and timeous capturing of information on the Case Management System so that meaningful Management Information (MI) can be extracted.
• Written reports as required.
• Identify and define root causes and other issues before providing meaningful recommendations / solutions to improving internal controls and business processes.
• Engage with the relevant internal/external stakeholders in case of any post-investigation requirements / action (e.g. criminal action, disciplinary action, FIC and PRECCA reporting etc)
• Professional administration of case files and prioritisation of tasks.
• When required, to provide support and assistance to colleagues/team members regarding various tasks within the FCRM space.
• Engage with appropriate FCRM team members in order to execute on tasks across the FCRM value chain.
• To perform related tasks within FCRM as per the request of the Senior Manager and / or the Manager Investigations.

Required Knowledge and Experience    

REQUIRED EXPERIENCE

• Financial and insurance experience – specifically Long Term / Life Insurance.
• Minimum 5 years experience within FCRM and specifically within Investigations.
• Specific knowledge of the KZN environment – i.e. language, culture and Long Term / Life Insurance financial crime environment.
• Consulting experience will be an advantage.

REQUIRED KNOWLEDGE AND SKILLS

• Long Term / Life Insurance environment.
• Specific knowledge of the KZN environment – i.e. language, culture and Long Term / Life Insurance financial crime environment.
• Ability to speak and understand Zulu fluently will be a distinct advantage.
• Basic knowledge of the laws of Criminal Procedure and Evidence.
• Basic knowledge of Commercial Crime Investigations.
• Working knowledge of Proceeds of Crime, Anti-Money Laundering, Corruption, Electronic Communications and Cyber Fraud and related legislation
• Understanding of the business environment and importance of effective FCRM.
• Effective and professional communication, presentation and report writing – i.e. written and verbal.
• Advanced interviewing skills.
• Resourcing and researching skills
• Computer literacy – i.e. Microsoft Suite and MS TEAMS

Educational Requirements    
REQUIRED QUALIFICATION/S

• Relevant Diploma / Degree (Business / Risk Management / Forensics / Audit) or equivalent tertiary qualification that would be relevant to this position.
• Certified Fraud Examiner qualification would be a distinct advantage.

Closing Date: 21st, March 2022