Fraud Specialist (GCC Africa - Remote) at TransUnion

What You'll Bring:

• FCRA knowledge, Regulatory process knowledge including disputes, security freezes and general credit report knowledge
• Fraud prevention and investigations knowledge, fraud strategy implementation
• Strong written and verbal communication skills: ability to clearly articulate ideas to both technical and non-technical audiences
• Strong analytical, critical thinking, and creative problem solving skills (familiarly with working large data sets)
• Strong time management skills with the ability to prioritize and contribute to multiple assignments simultaneously
• Proficiency in Microsoft Office suite

We'd love to see: 

• Familiarity with Databases & Tableau
• Experience working in a heavily regulated contact center setting
• Strong project management skills with the ability to oversee and manage project to meet project deliverables. This includes delegating work, setting clear goals, and managing customer expectations

Impact You'll Make:

• A fraud specialist who will be able to work on projects implementing new ideas, optimizing processes and working through building up an environment where fraud prevention, investigations, and strategy is managed and maintained globally.
• Learning internal systems (Consumer Relations Systems, etc.)and look at problems at a high level and strategically build solutions
• Deliver fraud insights and recommendations in an compelling presentations for internal and external customers at various levels including an executive audience
• Enthusiastic about understanding and maintaining fraud victim processes