Fund Administrator - Switches (WC - Bellville) at Sanlam Group

What will you do?

Key Responsibilities: 

• Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core. (Identify/process/record/report). 
• Processing of switches according to the Life Stage model
• Processing of member requests to switch his/her assets in a new selection of investment portfolios
• Checking if switch requests are valid and verify if the portfolio options selected are valid
• Determine if a switch request is costed or free
• Verify member’s portfolio value before and after a switch was processed
• Generate and verify switch letters before sending to the member
• Building of excel files according to requirements
• Adhere to service level agreements. (Internal and external.)
• Adhere to internal controls and procedures in place.
• Professional verbal and written communication and reporting to clients. (Internal and external)
• Investigate, resolve and respond to internal and external client queries in a professional and effective manner. (Verbal and in writing)
• Investigate, resolve and respond to ad hoc operational requirements. (Verbal and in writing.)
• A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.
• Maintain relationships with internal departments. 

What will make you successful in this role?

Qualification & Experience

• Matric/Grade 12 with Mathematics
• Employee Benefits Experience
• Knowledge of transfers (ROT, Section 14, Section13B), Switches and Life stage portfolio runs will be an advantage.

Knowledge and Skills

• Previous retirement fund experience
• Certificate of Proficiency (COP) or an Introduction to Retirement Funds (IRF) qualification will be advantageous
• Proficiency in Ms Office (word, excel, power point)

Behavioral Competencies

• Strong attention to detail and proactive attitude
• Strong ability to organize and prioritize
• Excellent communication skills both written and verbal
• Results focused and displays energy when performing tasks
• Time management skills
• Ability to work independently
• Innovative and demonstrates initiative
• Ability to perform well under pressure and meet deadlines
• Inter-personally skilled
• Ability to collaborate and pull information together
• Following instruction and procedures