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  • Posted: Sep 26, 2025
    Deadline: Not specified
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  • All right, all right - let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal to us. http://www.hollard.co.za Impressum The Hollard I...
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    Graduate: Liabilities Negotiator

    Role Objectives:

    • The Graduate will learn how to manage the end-to-end negotiation and settlement of Third Party Claims, pre litigation by ensuring operational efficiencies and quality service delivery.  Strive towards service excellence.

    Key Learning areas :

    • Process all Third Party claims in order to secure a successful liability ratio, Productivity and superior Customer Service are shown.
    • Finalise claim as per standard – Update log – Update broker – Finalise on BPM and financial system
    • Collaborate and work closely together with others thereby leveraging constructive team dynamics and innovation
    • Align own behaviour with the organisation culture and values
    • Achieve own performance objectives
    • Actively participate in own professional development and career path.
    • Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
    • Build positive customer relations and solve or escalate customer queries and complaints
    • Gather feedback on customer satisfaction and report to the relevant party
    • Identify and recommend areas / ways to improve processes.

    Required Knowledge and Experience    

    • Time Management & Prioritising
    • Identifying and Solving Problems
    • Making Decisions, Weighing Risks
    • Thinking Clearly & Analytically
    • Intermediate Excell and Word
    • Basic understanding of law of collision/ Law of Delict
    • Strong Administrative skills
    • Attention to detail
    • Good work ethics
    • Eager to learn
    • Team player
    • Positive attituide

    Educational Requirements    
    Advantageous

    • Risk Management Diploma
    • Coding Diploma
    • Reporting Qualification
    • Intermediate Excell and WORD
    • Matric
    • BCom Law/LLB

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Hollard Insurance on hollard.erecruit.co to apply

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