Guest Service Co-Ordinator at TWK Agri

Responsibilities and Duties

• Oversee all maintenance and repairs on Welverdiend site including student housing & permanent residences
• Obtain and manage costs of repairers
• Regular checks to ensure quality and safety on premises
• Daily cash-ups at nursery
• Control daily invoices and stock reports
• Monthly stock takes at nursery
• Goods received on AS400 & stock control
• Costing of functions
• Cardex Maintenance
• Flexcard recons for purchases of all operational points
• Update and maintain rates on booking platforms and internal systems
• Marketing of Welverdiend on social platforms and other media
• Planning and managing events
• Guesthouse management and occupancy
• Assist the Welverdiend Manager with new initiatives to grow revenue and expand service offering
• Manage customer expectations

Qualifications and Skills

• Digital marketing and/or event management experience
• Computer & basic IT knowledge
• Semper & online booking platform knowledge (advantageous)
• Strong attention to detail
• Ability to work under pressure
• Good communication and interpersonal skills
• Maintain a high level of professionalism and integrity at all time
• Valid Driver’s License