The National Lotteries Commission (NLC) was established in terms of the Lotteries Amendment Act (No 32 of 2013) to regulate the National Lottery as well as other lotteries, including society lotteries to raise funds and promotional competitions.
The NLC evolved out of the National Lotteries Board, established in terms of the Lotteries Act No 57 of 1997.
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Master’s Degree (NQF level 9) in Public Administration, Business Management, Human Resources Management or a relevant field.
REQUIRED WORK EXPERIENCE:
Minimum of ten (10) years’ senior management experience in diversified and complex organizations and at least five (5) years’ executive management experience.
Demonstrated experience in operations/ corporate services including human resources, facilities and security management, communications, marketing, knowledge management and employee relations.
Experience in systems thinking, implementing service delivery mechanisms, training and development platforms, productivity tool development would be an added advantage.
KEY DELIVERABLES:
Lead and provide strategic direction to the Corporate Services division, ensuring operational excellence across human capital management, communication, marketing, stakeholder engagement, knowledge and records management, facilities and security, employee relations, and related business units.
Oversee the development and implementation of Human Capital Management strategies and systems to ensure effective personnel management, and drive the integration and execution of culture, change, wellness, performance, labor relations, and other HR services.
Drive the development and execution of Communication, Marketing, and Stakeholder Management strategies and systems to enhance brand and reputation management. Lead the integration and implementation of customer interfaces (such as inquiry resolution systems, call centers, websites, and intranets), service delivery standards, media relations, and other stakeholder engagement functions.
Ensure the development and implementation of Facilities and Security strategies and systems for efficient infrastructure management, including cleaning services, health and safety, security, reception, and fleet management. Manage the integration and execution of related processes and functions.
Develop and implement effective Knowledge Management strategies, systems, and processes for the efficient management of records, compliance with file plans, and related matters, ensuring the integration and execution of these strategies and functions.
Lead and manage the people, financial, governance, compliance, and risk aspects of the portfolio, ensuring successful execution and delivery of the Business Units' programs and projects. Oversee effective risk management and controls, stay updated on regulatory requirements, enhance the organization's end-to-end business processes, and foster a culture of continuous improvement. Implement systems and tools that drive productivity and operational efficiency.
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