Head of Department: Data Analyst at PPS

Minimum Requirements

• Matric
• Tertiary Qualification (Clinical, Statistics, Actuarial)
• Data Science Qualification
• Minimum 7 years of experience within required field
• Excellent leadership Skills
• Report writing and problem-solving skills, ability to demonstrate knowledge of a broad range of reporting activities.
• Product knowledge an advantage
• Understanding of contractual SLA’s
• Ability to network.
• Organisational and planning skills, being able to prioritise workload.
• Drive for results
• Ability to use initiative, a self-starter.
• High attention to detail and high level of accuracy
• Analytical thinker
• Excellent interpersonal skills including the ability to communicate, negotiate and influence across the organisation and externally.
• Exposure within the Medical Scheme administration environment, ISO principles and other related legislature would be an added advantage.
• Computer literacy (MS Office, advanced MS Excel and MS Access is required)
• Experience in reporting, data extraction, data mining, data modelling and predictive modelling essential. 

Duties and Responsibilities

• Oversight of the reporting team and the related strategy
• Prepares reports by collecting, analysing, and summarizing information as per contracted deliverables and ad hoc requests.
• Provide requested reports with required data elements for team and other departments as needed.
• Develop new reporting applications to meet business demands and evolution of the data landscape.
• Collaborate with internal stakeholders by proactively communicating client activity to ensure effective management of issues and client satisfaction levels.
• Communicating accurate and timely information to the team.
• Essential for helping to plan, organise, coordinate and control production within the organisation
• Identify opportunities to improve the teams output and their growth
• Understanding business procedures in order to facilitate dispute resolution